In order for us to express our voice we need a solid foundation to start.
Reduce cost, reduce friction, and reduce dependency on teams on TOMS.com
- 3rd party overload
- Hidden navigation and difficult to locate information
- Inconsistent design
- Onerous features and functionality
- Lack of flexibility
- Minimal customer self-service
- Heavy dependency upon IT
- Mobile-first, consistent, and accessible design
- End-to-end, data-driven personalization
- Enhanced out of the box functionality
- Expanded opportunities for customer self-service
- Baked in conversion improvements
- User-friendly content builder
- Simplified business manager tools
